Terms & Conditions

Welcome to KipasWin. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "Member", "User") and KipasWin ("Company", "We", "Us", "Our"), which operates the online gaming and sports betting platform accessible at https://kipaswin.cam and all associated subdomains, mobile interfaces, and applications (collectively, the "Platform").

By registering an account, accessing the Platform, making a deposit, accepting a bonus, or placing any wager, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the Platform.

KipasWin operates under an internationally recognised gaming licence. Our Platform is designed to serve players in Malaysia and complies with applicable licensing obligations, responsible gambling standards, and player protection requirements.

For the purposes of this Agreement, the following terms shall have the meanings set out below:

To register and maintain an Account on KipasWin, you must satisfy all of the following eligibility requirements at all times:

1. You must be at least 21 years of age. This age restriction applies without exception to all gaming products, including live casino, sportsbook, and slot games.
2. You must be acting as a private individual and not as an agent, representative, or nominee of any third party.
3. You must not be a resident of, or accessing the Platform from, any Prohibited Jurisdiction where online gambling is restricted or prohibited by applicable law.
4. You must not be a current employee, officer, director, consultant, or immediate family member of KipasWin or any of its affiliated entities, payment processing partners, or software suppliers.
5. You must not have been previously excluded from the Platform, self-excluded under any responsible gambling programme, or had an Account terminated for breach of these Terms.
6. You must be legally capable of entering into a binding contract under the laws applicable to your place of residence.
7. You must not be registered under a false identity. KipasWin will verify your identity through KYC procedures and reserves the right to request documentary evidence at any time.

Each person may hold only one (1) Account on the KipasWin Platform. The creation of duplicate, secondary, or multiple Accounts by the same individual — whether using different email addresses, payment methods, device identifiers, or IP addresses — is a material breach of these Terms and will result in immediate Account termination and forfeiture of all associated balances and pending bonuses.

When registering, you must provide accurate, complete, and truthful information, including your full legal name, date of birth, residential address, email address, and contact number. You are responsible for keeping your registration details current and accurate at all times.

You are solely responsible for the security and confidentiality of your Account login credentials, including your username and password. KipasWin will not be liable for any loss or damage arising from unauthorised access to your Account due to your failure to maintain the security of your credentials. You must notify KipasWin's support team immediately if you believe your Account has been compromised.

KipasWin reserves the right to request KYC documentation — including but not limited to a copy of your Malaysian National Identity Card (MyKad), utility bill, or bank statement — at any stage of the Account lifecycle, including prior to processing any withdrawal request.

KipasWin accepts deposits in Malaysian Ringgit (MYR) and selected cryptocurrencies (USDT, BTC) through the following payment channels, subject to availability:

• Instant Bank Transfer: Maybank, CIMB Bank, Public Bank, Hong Leong Bank via FPX
• E-Wallets: Touch 'n Go eWallet, Boost, GrabPay
• QR & Instant Transfer: DuitNow QR
• Cryptocurrency: USDT (TRC-20 / ERC-20), Bitcoin (BTC)

All deposits must originate from a payment method registered in your own name. KipasWin does not accept third-party deposits. Any deposit received from an account not matching the Account holder's identity may be reversed and the Account may be suspended pending investigation.

The minimum deposit amount is RM 30 unless otherwise specified in an active promotion. KipasWin does not charge deposit processing fees; however, your bank or payment provider may impose their own transaction charges.

All deposited funds are held in accounts separate from KipasWin's operating funds and are treated as player money. KipasWin does not use player deposits for any operational purpose other than honouring withdrawal requests.

Members may request withdrawals of cleared real-money funds at any time, subject to the following conditions:

• The Member must have successfully completed KYC verification prior to processing their first withdrawal.
• The withdrawal method must match the deposit method used to fund the Account, where technically possible.
• The minimum withdrawal amount is RM 50 per transaction.
• KipasWin targets withdrawal processing within 10 minutes for MYR bank transfers and DuitNow during standard operating hours. Cryptocurrency withdrawals are typically processed within 30 minutes.
• Withdrawal requests submitted during high-volume periods may experience processing times of up to 24 hours.
• Where KYC documentation has not been provided and verified, KipasWin reserves the right to delay withdrawal processing until verification is complete.

KipasWin reserves the right to conduct enhanced due diligence on any withdrawal request, including requesting source-of-funds documentation, where required by licensing obligations or anti-money-laundering procedures.

All bonuses and promotional offers made available on the KipasWin Platform are subject to the specific terms published alongside each promotion, as well as the general bonus conditions set out in this clause. In the event of any conflict, the specific promotion terms shall prevail.

General Bonus Conditions:

• Each welcome bonus is available to new Members only and may be claimed once per household, device, or IP address.
• Wagering requirements must be met in full before any bonus-derived winnings may be withdrawn. The applicable wagering multiplier is stated on each promotion's detail page.
• Bonus funds cannot be withdrawn; only winnings generated from bonus wagering may be converted to withdrawable real-money funds, up to any stated maximum withdrawal cap.
• KipasWin reserves the right to withdraw any bonus offer, amend wagering requirements, or void bonus winnings where there is evidence of bonus abuse, arbitrage betting, or breach of these Terms.
• All bonuses expire within thirty (30) days of issuance unless stated otherwise. Expired bonus funds and unmet wagering requirements will be forfeited.
• KipasWin does not permit the stacking of welcome bonuses. Only one welcome bonus may be active per Account at any time.

All games available on the KipasWin Platform are governed by their respective game rules, which are published within each game's interface. Members are responsible for familiarising themselves with the rules of any game before placing a wager. KipasWin accepts no liability for losses arising from a Member's unfamiliarity with game rules.

All casino games on the Platform utilise certified Random Number Generator (RNG) technology, independently audited to ensure fair outcomes. Live casino games are streamed from licensed studios in real time using physical cards and equipment. KipasWin does not influence game outcomes in any manner.

In the event of a technical malfunction or connectivity failure during a game or bet, KipasWin's technical logs shall be the definitive record of all transactions. The Company reserves the right to void any bet or game round where a technical error has materially affected the outcome, and to refund the relevant wager amount.

Minimum and maximum bet limits apply to all games and betting markets. These limits are displayed within each game interface and sportsbook market and may be adjusted by KipasWin without prior notice.

The following activities are strictly prohibited on the KipasWin Platform and constitute a material breach of these Terms:

• Registering an Account using false, inaccurate, or fraudulent identity information.
• Creating or operating multiple Accounts under any circumstances.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in any manner.
• Exploiting software bugs, errors, or technical vulnerabilities for financial gain. Any winnings derived from exploitation of a known or unknown error are void and will be reclaimed.
• Engaging in money laundering, structuring transactions to evade reporting thresholds, or using the Platform to conceal the proceeds of illegal activity.
• Colluding with other players in any casino game or poker product to gain an unfair advantage.
• Reverse engineering, decompiling, or attempting to access the Platform's underlying source code, databases, or APIs.
• Harassing, threatening, or abusing KipasWin staff, support agents, or other Members via any communication channel.
• Using a VPN, proxy, or IP spoofing tool to circumvent geographic restrictions or misrepresent your location.

KipasWin reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent, criminal, or abusive activity associated with the Account.
• Failure to complete KYC verification within a reasonable timeframe after being requested to do so.
• A Member's voluntary request for self-exclusion under the Platform's Responsible Gambling programme.
• A legal, regulatory, or licensing obligation requiring the Account to be closed.

Upon closure of an Account for reasons other than breach or fraud, KipasWin will return any verified real-money balance (excluding active bonus funds and pending wagers) to the Member via the original deposit method, subject to KYC requirements.

Members may also request voluntary account closure at any time by contacting our support team at support@kipaswin.cam. Voluntary closures will be processed within five (5) business days.

To the maximum extent permitted by applicable law, KipasWin's total aggregate liability to any Member in connection with the Platform — whether arising in contract, tort, misrepresentation, or otherwise — shall not exceed the lesser of: (a) the total net deposits made by the Member in the twelve (12) months preceding the event giving rise to the claim; or (b) RM 50,000.

KipasWin shall not be liable for any indirect, incidental, special, consequential, or exemplary losses, including but not limited to loss of profits, loss of goodwill, loss of data, or losses arising from gaming decisions made by the Member.

KipasWin makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

Nothing in these Terms shall limit KipasWin's liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

All intellectual property rights in and to the KipasWin Platform — including but not limited to the brand name, logo, website design, game interfaces, software, database content, and marketing materials — are owned by or licensed to KipasWin. No part of the Platform may be reproduced, copied, distributed, modified, or used for commercial purposes without the Company's express written consent.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence terminates automatically upon closure of the Member's Account.

KipasWin collects, processes, and stores personal data submitted by Members in accordance with our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference.

By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of KYC verification, account management, fraud prevention, and regulatory compliance.

KipasWin applies 256-bit SSL encryption to all data transmissions and stores personal data on secure, access-controlled servers. We do not sell, rent, or share Member data with third parties for marketing purposes.

KipasWin is committed to promoting responsible gambling and providing our Members with tools to manage their gaming activity. Gambling should be an enjoyable leisure activity — not a source of financial distress or personal harm.

The following Responsible Gambling Tools are available to all Members via their Account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Limits take effect immediately.
• Session Time-Outs: Pause your Account for 24 hours, 48 hours, or 1 week.
• Loss Limits: Cap your maximum net loss per day or per week.
• Self-Exclusion: Permanently or temporarily exclude yourself from the Platform for a minimum of 6 months. Self-exclusion requests are processed within 24 hours.
• Reality Checks: Periodic in-session pop-ups displaying your session duration and net result.

If you believe your gambling is causing harm, please visit our Responsible Gambling page for detailed guidance and support resources.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which KipasWin holds its gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal complaints procedure shall be referred to the dispute resolution body designated by our licensing authority.

Before escalating any dispute to a formal process, Members are encouraged to contact our support team directly. KipasWin is committed to resolving all complaints fairly and within a reasonable timeframe.

Nothing in this clause shall affect any non-excludable statutory rights that may apply to you as a consumer in your jurisdiction of residence.

KipasWin reserves the right to amend, update, or replace these Terms & Conditions at any time, without prior notice to individual Members. The most current version of these Terms will always be published at https://kipaswin.cam/terms-conditions with the effective date noted at the top of the document.

Where an amendment materially affects Member rights, KipasWin will endeavour to provide reasonable notice via email or an on-platform notification. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes.

Members who do not agree to an amendment must cease using the Platform and may request Account closure by contacting our support team.

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or regarding your Account, a transaction, or a bonus, please contact KipasWin's support team through the following channels:

• Email: support@kipaswin.cam (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the on-Platform chat widget
• WhatsApp Support: Available 9:00am – 1:00am MYT
• Operations Address: Kuala Lumpur, Malaysia

KipasWin aims to respond to all written enquiries within 24 hours. Urgent account security issues will be prioritised and handled as quickly as possible.